Events Policy

These terms and conditions are for The Oxford Trust and Science Oxford events only. We cannot take responsibility for third party/external events and bookings.

Refunds

If you require a refund (up to 48 hours before the event), please log-in to Eventbrite to request this. You can select individual tickets or your whole order to refund. Unfortunately, we are unable to refund the Eventbrite fee charge associated with your booking.
If you need assistance or have any queries about your booking, please contact us at 01865 810 000 or [email protected].

Age suitability

Activities will have been designed with the age guideline in mind. Children outside of the guideline can usually be accommodated but please get in touch to confirm.

Access and disability needs

Science Oxford is committed to inclusion. If you or your child have any special requirements, please let us know in advance so we can be prepared to suit these needs. If you require any additional information about access please contact us directly at 01865 810 000 or [email protected].

Photography and safeguarding

We are committed to safeguarding the privacy, safety, and wellbeing of all children and young people that visit Science Oxford. See our Safeguarding Commitment here.

Please avoid photographing or filming children who are not in your care and we ask you not to share any images of other people’s children on social media or online, without parental permission. See our Privacy Policy here.

Our visitors are welcome to take photos and videos at the Science Oxford Centre of the children in your care, with parental permission.

Feedback

We always welcome feedback and you will usually recieve a feedback email after attending our event. Please also feel free to get in touch at [email protected] if you have any comments about our events.

Updated May 2026